Exchange & Return
Terms and Conditions

Thank you for choosing Nekoneko! Before you make a purchase, please take a moment to familiarize yourself with our after-sales terms to ensure a smooth shopping experience.

  • Incorrect Size: If you find that the size of the purchased nursing bra is not suitable within 7 days of receipt, we are happy to provide an exchange service. Please note that the shipping fee for the exchange will be your responsibility.

  • Product Discrepancy: Due to individual design preferences, color perception, and variations from personal expectations, we currently do not offer returns or refunds for reasons of product discrepancy. We apologize for any inconvenience and appreciate your understanding.

To protect the rights of our customers, we are unable to accept return or exchange requests under the following circumstances:

  • Goods with stains, washed, or altered by any means, displaying evident signs of wear and tear or odors (such as perfume or smoke)

  • Items lacking product labels or with labels removed.

*We highly value your shopping experience and are committed to providing high-quality products and services.

If you have any questions or concerns about the product, please feel free to contact our customer service team. We are here to assist you. Thank you once again for your support and trust in Nekoneko!